Privacy and Security
Privacy & Security
Updated September 18, 2011
Your Privacy
Thank you for shopping at artedeorigen.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.
Information Collected
Personal information you provide to us while creating or updating an account* and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and in our internal systems. We also use cookies** to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Artedeorigen.com may disclose specific personal information about you if required by law, government request or court order, if we sincerely believe that it is necessary to conform or comply with such law, request or court order. We may also disclose information about you to other members of the Arte de Origen corporate family, as well as a company contracted to help prevent the unauthorized use of credit and gift cards.
*You can easily update your account information by logging on to artedeorigen.com.
**Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Arte de Origen news. Email addresses collected at artedeorigen.com are only used internally. We respect your privacy rights and will not sell or lease your email address to other companies. If you would like to unsubscribe from our email list contact us. We will remove your name from our email list as soon as possible. Please understand that you may receive another email before we are able to remove you.
Our Catalog Mailing List
If you no longer wish to receive Arte de Origen catalogs, please contact us. include your name and mailing address as shown on your catalog. We will remove your name from our mailing list as soon as possible. Please understand that you may receive another catalog before we are able to remove you.
Business Partners
Arte de Origen contracts with an outside service provider to help us better understand your use of artedeorigen.com. Our service provider places cookies on your computer to collect various kinds of information for us related to your use of artedeorigen.com, so that we may continue to refine and improve the site for our customers. We do not allow our service provider to collect any credit card, user name or password information, nor do we allow them to use any of the data they collect for us for any purpose other than the improvement of our site. Additionally, our service provider is contractually required to maintain all the information collected for us in strict confidence. As a visitor to artedeorigen.com, you may opt out of being included in this collection of data by contacting us.
Secure Shopping
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, you can trust that information sent via the Internet to our server will arrive confidentially and unaltered. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call +52 624 105-1965 and place your order over the phone. Have the 6-character style code (ex. TAP004). You can also print your shopping cart page and fax your order to +52 624 105-1965 or mail it to:
Arte de Origen Puerto Paraiso Mall #46.
Cabo San Lucas, Mexico. (23410) Attn: Order Processing
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Policy Changes
Artedeorigen.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The artedeorigen.com Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website. Feel free to contact us with any questions about our Privacy & Security Policy.
Email: customerservice@artedeorigen.com
Phone:+52 624 105-1965
Fax:+52 624 105-1965
Mail:Arte de Origen
Puerto Paraiso Mall #46.
Cabo San Lucas, Mexico. (23410)
Attn: Customer Service
Terms of Use
Thank you for visiting artedeorigen.com. We have prepared the below information to ensure that your experience on our website is one you’ll want to repeat again and again. Artedeorigen.com provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of artedeorigen.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since Arte de Origen may revise this agreement at any time, you should visit this page periodically to review the terms of use. Should you have any questions concerning any of our policies, please contact us.
Legal Information
This website is expressly owned and operated by artedeorigen.com. The mailing address for Arte de Origen is Puerto Paraiso Mall #46, Cabo San Lucas, Mexico. (23410). Unless otherwise noted, all design and content featured on artedeorigen.com-including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by artedeorigen.com. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of artedeorigen.com. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from artedeorigen.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
Limitation of Liability
Given the unpredictability of technology and the online environment, Arte de Origen does not guarantee that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Arte de Origen shall not be liable for damages of any kind related to your use of or inability to access this website.
Inaccuracies
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on artedeorigen.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise prices, item availability, or in any way affects your individual order. Please be aware that we present our content ‘as is’ and make no claims as to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event an Arte de Origen product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Arte de Origen shall have the right to refuse or cancel any orders placed for products listed at an incorrect price. Arte de Origen shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Arte de Origen shall issue a credit to your credit card account in the amount of the incorrect price.
Availability
At artedeorigen.com, we go out of our way to select the kind of distinctive merchandise for which the Arte de Origen brand is recognized. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be replenished. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on artedeorigen.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us.
Product Information
Arte de Origen products displayed on the website are available in certain Arte de Origen stores in Mexico.
Princing
Most Arte de Origen products displayed on the website are available in select Arte de Origen stores in Mexico while supplies last. In some cases, web merchandise may not be available in Arte de Origen stores. Sale prices on the website are the same as in the Arte de Origen retail stores.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that the color displayed on your monitor will be accurate.
Indemnification
You agree to indemnify, defend, and hold harmless Arte de Origen, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Correspondence
Although we will make every effort to respond quickly to email messages, artedeorigen.com is under no obligation to respond to all correspondence received through this site, or to keep your submitted comments confidential, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding artedeorigen.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email correspondence. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through artedeorigen.com shall become and remain the property of Arte de Origen. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.